Privacy Policy

Effective Date: April 9, 2026

Book Every Job, a product of Digital One LLC ("Book Every Job," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a demo, communicate with us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information we collect through:

• Our website

• Demo request forms and other lead forms

• Email, phone, and text communications with us

• Our missed-call text-back, scheduling, and related service features

• Connected tools and integrations you choose to use with our service

This Privacy Policy does not apply to third-party websites, apps, or services that we do not control, even if they are linked from our website or used alongside our service.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Company or business name

• Trade or service category

• Service area or business details

• Calendar and scheduling preferences

• Information you submit through forms, demos, onboarding, support requests, or other communications

B. Service and Communication Data

If you use Book Every Job as a customer, we may collect or process:

• Call metadata, such as incoming number, date, time, and missed-call event data

• Text message conversation content

• Appointment and scheduling data

• Contact and lead information entered into or generated by the service

• Voicemail-related or follow-up workflow data

• Support communications and implementation details

C. Automatically Collected Information

When you use our website, we and our service providers may automatically collect certain technical information, such as:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages viewed

• Date and time of visits

• Cookies and similar technologies usage data

3. How We Use Information

We may use collected information to:

• Provide, operate, maintain, and improve our website and services

• Respond to inquiries, schedule demos, and communicate with you

• Deliver missed-call text-back, lead capture, scheduling, and related features

• Authenticate users and protect account security

• Monitor usage, troubleshoot issues, and improve performance

• Send service-related notices, onboarding messages, updates, and support communications

• Send marketing or promotional communications where permitted by law or where you have opted in

• Process payments or administer billing, if applicable

• Enforce our agreements and policies

• Comply with legal obligations and protect our rights, users, and business

4. Text Messaging and Communications

If you submit a form, request a demo, become a customer, or otherwise opt in to receive text messages from us, you agree that we may send you text messages related to your inquiry, account, onboarding, support, or promotional communications where permitted.

Message frequency may vary. Message and data rates may apply. You can opt out of marketing text messages at any time by replying STOP. You can request assistance by replying HELP or by contacting us using the information below.

Consent to receive text messages is not a condition of purchase.

5. Customer Data and End-User Communications

In many cases, Book Every Job provides services to business customers who use our platform to communicate with their own callers, leads, or customers. In that context:

• Our customer controls the business relationship with the homeowner or caller

• Our customer is responsible for its own consumer notices, disclosures, and legally required consents

• We may act as a service provider or processor on behalf of that customer with respect to end-user data handled through the service

If you are a homeowner or end user communicating with a business that uses Book Every Job, your information may also be subject to that business's privacy practices.

6. How We Share Information

We do not sell your personal information for money.

We may share information as reasonably necessary with:

• Service providers and vendors that help us operate our website, communications, hosting, analytics, scheduling, payments, support, or platform functionality

• Integration partners or tools you choose to connect, such as calendar or communications providers

• Professional advisors, auditors, insurers, or legal counsel

• Government authorities, regulators, or law enforcement where required by law or to protect rights, safety, or property

• A buyer, investor, successor, or other relevant party in connection with a merger, acquisition, financing, asset sale, or similar transaction

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, measure traffic, improve performance, and support advertising or analytics.

You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, resolve disputes, enforce agreements, meet legal obligations, and protect our business.

Retention periods may vary depending on the type of information and the reason we collected it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the Internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or limit certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing emails by using the unsubscribe link

• Opt out of marketing text messages by replying STOP

To make a privacy request, contact us using the contact information below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.

12. Third-Party Links and Services

Our website or service may contain links to third-party sites or rely on third-party services. We are not responsible for the privacy, security, or content practices of those third parties. Review their privacy policies before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date. Your continued use of the website or services after an update means you accept the revised Privacy Policy.

14. Contact Us

Book Every Job, a product of Digital One LLC
1501 Ocean Ave, Unit 2811
Asbury Park, NJ 07712
Email: [email protected]
Phone: (888) 379-6642